The 4 Keys to Accountability

Holding staff accountable for performance is key to kicking business goals. But this seems to be easier said than done in today’s business environment.

Why has holding staff accountable become such an issue in today’s world?

Is it harder to hold Gen Y’s / Millennials accountable than the older generations?If so, why? And how do you do it?

How do you get people to perform well? To bring their best to work every day?

These questions and more will be answered in this highly interactive and experiential session. We will cover:

Why it seems harder to hold people accountable than it has been in the past.

You will learn how to:

Hire people who want to be held accountable.

Set outcome based job objectives which clearly articulate job expectations, provide a compelling ‘why’, give them certainty and concrete benchmarks to which the individual can strive for success (and to which the manager can hold that individual accountable).

Talk to individuals frequently about those objectives to ensure they are staying on track and implement minor course corrections when needed.

Ensure innovative consequences (outside of traditional warnings or performance management penalties) of consistently not meeting objectives.

This very engaging session will include exercises and case studies and will make an immediate impact to your ability to manage effectively, kick business goals and lower your own stress levels.

"As a professional speaker who focuses on the world of recruiting, selecting and hiring top talent I have spent the last 20 years building a knowledge base and honing my speaking skills. Over those 20+ years I have heard 100’s of other speakers speak on the same subject. Kim was one of the very best I have ever heard. She offers great insight in to todays challenges facing recruiters, hiring managers, and applicants. More importantly she offers tools and techniques to help over come those challenges in a most professional and entertaining way. I am glad that she had to follow me of the program rather then me having to follow her at the HR Summit in Singapore."

Mel Kleiman, CSP

"As a speaker and workshop leader, Kim is innovative, engaging and thoughtful. She is a thought-leader within talent and social media and uses the perfect mix of facts and anecdotal stories to really get her message across to the audience. I look forward to working with Kim on more events in the future."

Natalie Williams, Program Director APAC - Shared Services and Outsourcing Network

"Kim delivered an exceptional plenary session at our annual Risk Retreat conference this year. The feedback from our delegates was exceptional with Kim’s session being one of the highlights of the entire conference. Her presentation was extremely engaging, informative, and practical with a suite of tools the advisers could take back to their businesses to implement right away which is exactly the outcome we were looking for. Not only did she engage the audience, she has been wonderful to work with and completely tailored her knowledge and research to meet the needs of our clients. We would engage Kim to present at any of our future conferences, and highly recommend her as a brilliant presenter and subject matter expert on the topic of employee engagement."

Olivia Romano, Technical Support Manager Risk Specialist Network | MLC & Nab Wealth